NextGen Training Solutions

Course Inventory

  • Business Skills Courses
  • Call Centre Courses
  • Human Resources Courses
  • Industrial Relations Courses
  • Sales Development Courses
  • Advanced Microsoft Courses
  • Computer Training Courses
  • Microsoft Access Courses
  • Microsoft Excel Courses
  • Microsoft Outlook Courses
  • Microsoft PowerPoint Courses
  • Microsoft Word Courses
  • Project Management Computer Courses

Business/Soft Skills Courses

Call Centre Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Call Centre CoachYesYesYesYes
Call Centre Help DeskYesYesYesYes
Call Centre InboundYesYesYesYes
Call Centre OutboundYesYesYesYes
TelesalesYesYesYesYes
General Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Advanced Project ManagementYesYesYesYes
Body Language - Reading Body Language as a Sales ToolYes YesYesYes
Becoming a Successful Supervisor (CCT-169)YesYesYesYes
Budgets and Managing MoneyYesYesYesYes
Building Your Self Esteem and Assertiveness SkillsYesYesYesYes
Building Better TeamsYesYesYesYes
Business Etiquette (COT-SB5-S Rev1)YesYesYesYes
Business Writing (COT-SB3-S Rev1)YesYesYesYes
Business Leadership - Becoming Management MaterialYesYesYesYes
Celebrating Diversity in the WorkplaceYesYesYesYes
Coaching and Counselling - (CTT-199)YesYesYesYes
Communication Skills for Leaders (CCT-174)YesYesYesYes
Conflict Management (CCT-175)YesYesYesYes
Conducting Effective Performance ReviewsYesYesYesYes
Crisis ManagementYesYesYesYes
Critical ThinkingYesYesYesYes
Conquering Your Fear of Speaking in PublicYesYesYesYes
Change Management - Change and How to Deal With ItYesYesYesYes
Creating a Workplace Wellness ProgramYesYesYesYes
Developing High Performance Teams (20170317)YesYesYesYes
Developing Positive Assertiveness (CCT-046)YesYesYesYes
Effective Presentation (CCT-148)YesYesYesYes
Email EtiquetteYesYesYesYes
Emotional Intelligence Works (CCT- 201)YesYesYesYes
Employee AccountabilityYesYesYesYes
Empowerment (CCT-051)YesYesYesYes
Emotional IntelligenceYesYesYesYes
Getting Stuff Done - Personal DevelopmentYesYesYesYes
Interviewing Skills (AX061907552X Rev 1)YesYesYesYes
Keyboard SkillsYesYesYesYes
Learning to Lead (CCT-058)YesYesYesYes
Meeting Skills for Leaders (CCT-181)YesYesYesYes
Negotiation Skills (CCT-117)YesYesYesYes
Networking for Success (CCT-020)YesYesYesYes
Motivating Your WorkforceYesYesYesYes
Understanding Project ManagementYesYesYesYes
Leadership Skills for SupervisorsYesYesYesYes
Managing Across CulturesYesYesYesYes
Managing Difficult ConversationsYesYesYesYes
Managing Pressure and Maintaining BalanceYesYesYesYes
Meeting Management - The Art of Making Meetings WorkYesYesYesYes
Minute -Taking Skills (20151116) - Ver15YesYesYesYes
Performance ManagementYesYesYesYes
Project Management Introduction - IntermediateYesYesYesYes
Project Management Introduction - AdvancedYesYesYesYes
Project Management Introduction - FundamentalsYesYesYesYes
Public Speaking - Speaking Under PressureYesYesYesYes
Problem Solving and Decision MakingYesYesYesYes
Problem Solving for Teams (CCT-205)YesYesYesYes
Quality Customer Service (CCT-186)YesYesYesYes
Risk Management (CCT-144)YesYesYesYes
Self-LeadershipYesYesYesYes
Stress Management (CCT-094)YesYesYesYes
Telephone Courtesy and Customer Service (CCT-190S)YesYesYesYes
Telemarketing – Using the Telephone as a Sales ToolYesYesYesYes
The Art of Delegating EffectivelyYesYesYesYes
Time Management (COT-ST2-S Rev1)YesYesYesYes
Workplace HarassmentYesYesYesYes
Workplace ViolenceYesYesYesYes
Writing Business Proposal and Reports (CCT-096)YesYesYesYes
Human Resources Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Employee Dispute Resolution - Mediation through Peer ReviewYesYesYesYes
HR for the Non-HR ManagersYes YesYesYes
Industrial Relations Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Dealing with AbsenteeismYesYesYesYes
Dealing with Incapacity, Performance, Ill health and InjuryYesYesYesYes
Effective Implementation of Employment EquityYesYesYesYes
Industrial Relations Courses OverviewYesYesYesYes
Industrial LawYesYesYesYes
Sales Development Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Effective SellingYesYesYesYes
Engaging the ChannelYesYesYesYes
Finance for Non-Financial ManagersYesYesYesYes
Networking SkillsYesYesYesYes
Prospecting and Consultative Selling (B2B)YesYesYesYes
Sales EffectivenessYesYesYesYes
Sales for Non-Sales PeopleYesYesYesYes
Sales Force ManagementYesYesYesYes
Sales Planning and ForecastingYesYesYesYes
Secrets to Successful NegotiationYesYesYesYes
Selling In A RecessionYesYesYesYes
Solution SellingYesYesYesYes
Strategic AwarenessYesYesYesYes
Writing and Winning ProposalsYesYesYesYes

End User Computer Training Courses

Advanced Microsoft Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Excel Dashboards & ReportsYesYesYesYes
Introduction To Excel Programming with VBAYesYesYesYes
Microsoft Excel 2013 Power PivotYesYesYesYes
Microsoft Excel 2016 Power PivotYesYesYesYes
Microsoft Visio 2013 (Level 1)YesYesYesYes
Microsoft Visio 2013 (Level 2)YesYesYesYes
Microsoft Access Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Access 2013 (Level 1)YesYesYesYes
Microsoft Access 2013 (Level 2)YesYesYesYes
Microsoft Access 2013 (Level 3)YesYesYesYes
Microsoft Excel Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Excel 2013 (Level 1)YesYesYesYes
Microsoft Excel 2013 (Level 2)YesYesYesYes
Microsoft Excel 2013 (Level 3)YesYesYesYes
Microsoft Outlook Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Outlook 2013 (Level 1)YesYesYesYes
Microsoft Outlook 2013 (Level 2)YesYesYesYes
Microsoft PowerPoint Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft PowerPoint 2013 (Level 1)YesYesYesYes
Microsoft PowerPoint 2013 (Level 2)YesYesYesYes
Microsoft Word Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Word 2013 (Level 1)YesYesYesYes
Microsoft Word 2013 (Level 2)YesYesYesYes
Microsoft Word 2013 (Level 3)YesYesYesYes
Project Management Computer Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Project 2013 (Level 1)YesYesYesYes
Microsoft Project 2013 (Level 2)YesYesYesYes

Technical Training Courses

Technical Skills
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
End-User Teams & SharePointYesYesYesYes
Installation, Storage and Compute with Windows Server 2016YesYesYesYes
Microsoft 365 FundamentalsYesYesYesYes
Microsoft 365 Identity and ServicesYesYesYesYes
Microsoft 365 Mobility and SecurityYesYesYesYes
Networking with Windows Server 2016YesYesYesYes
Office 365 Administration & TroubleshootingYesYesYesYes