NextGen Training Solutions

Course Inventory

  • Business Skills Courses
  • Call Centre Courses
  • Human Resources Courses
  • Industrial Relations Courses
  • Sales Development Courses
  • Advanced Microsoft Courses
  • Computer Training Courses
  • Microsoft Access Courses
  • Microsoft Excel Courses
  • Microsoft Outlook Courses
  • Microsoft PowerPoint Courses
  • Microsoft Word Courses
  • Project Management Computer Courses
  • Technical Skills

Business/Soft Skills Courses

Call Centre Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Call Centre CoachYesYesYesYes
Call Centre Help DeskYesYesYesYes
Call Centre InboundYesYesYesYes
Call Centre OutboundYesYesYesYes
TelesalesYesYesYesYes
General Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Advanced Project ManagementYesYesYesYes
Advanced Skills For The Practical Trainer YesYesYesYes
Advanced Writing SkillsYesYesYesYes
Anger Management - Understanding Anger YesYesYesYes
Balanced Scorecard BasicsYes YesYesYes
Basic Business Management - Boot Camp For Business OwnersYes YesYesYes
Basic Internet MarketingYes YesYesYes
Becoming a Successful Supervisor (CCT-169)YesYesYesYes
Building A Brand On Social Media Yes YesYesYes
Building A Consulting BusinessYes YesYesYes
Building An Online BusinessYes YesYesYes
Building Relationships For Success In SalesYes YesYesYes
Bullying In The Workplace Yes YesYesYes
Business Ethics For The OfficeYes YesYesYes
Business Process ManagementYes YesYesYes
Business Succession Planning - Developing And Maintaining A Succession PlanYes YesYesYes
Body Language - Reading Body Language as a Sales ToolYes YesYesYes
Branding Creating And Managing Your CorporateYes YesYesYes
Budgets and Managing MoneyYesYesYesYes
Building Your Self Esteem and Assertiveness SkillsYesYesYesYes
Building Better TeamsYesYesYesYes
Business Etiquette (COT-SB5-S Rev1)YesYesYesYes
Business Writing (COT-SB3-S Rev1)YesYesYesYes
Business Leadership - Becoming Management MaterialYesYesYesYes
Call Center Training Sales And Customer Services YesYesYesYes
Conference And Event ManagementYesYesYesYes
Conflict Resolution - Dealing With Difficult People YesYesYesYes
Conflict Resolution - Getting Along In The Work PlaceYesYesYesYes
Creating A Dynamite Job Portfolio YesYesYesYes
Creating A Google AdWords CampaignYesYesYesYes
Creating A Top-Notch Talent Management ProgrammeYesYesYesYes
Creating A Workplace Wellness ProgramYesYesYesYes
Creative Thinking And InnovationYesYesYesYes
Critical Elements Of Customer Service YesYesYesYes
CRM - An Introduction To Customer Relationship Management YesYesYesYes
Customer Service Training - Managing Customer Service YesYesYesYes
Celebrating Diversity in the WorkplaceYesYesYesYes
Coaching and Counselling - (CTT-199)YesYesYesYes
Communication Skills for Leaders (CCT-174)YesYesYesYes
Conflict Management (CCT-175)YesYesYesYes
Conducting Effective Performance ReviewsYesYesYesYes
Crisis ManagementYesYesYesYes
Critical ThinkingYesYesYesYes
Conquering Your Fear of Speaking in PublicYesYesYesYes
Coaching and MentoringYesYesYesYes
Change Management - Change and How to Deal With ItYesYesYesYes
Creating a Workplace Wellness ProgramYesYesYesYes
Developing Your Executive Presence YesYesYesYes
Developing Your Training ProgramYesYesYesYes
Developing High Performance Teams (20170317)YesYesYesYes
Developing Positive Assertiveness (CCT-046)YesYesYesYes
Disability Awareness - Working With People With Disabilities YesYesYesYes
Dynamite Sales PresentationsYesYesYesYes
Effective Planning And SchedulingYesYesYesYes
Effective Presentation Skills (CCT-148)YesYesYesYes
Encouraging Sustainability And Social Responsibility In Business YesYesYesYes
Entrepreneurship 101 YesYesYesYes
Email EtiquetteYesYesYesYes
Emotional Intelligence Works (CCT- 201)YesYesYesYes
Employee AccountabilityYesYesYesYes
Empowerment (CCT-051)YesYesYesYes
Emotional IntelligenceYesYesYesYes
Engaging-The-ChanneYesYesYesYes
Facilitation SkillsYesYesYesYes
Generation Gap - Closing The Generation Gap In The Workplace YesYesYesYes
Giving Effective FeedbackYesYesYesYes
Goal Setting YesYesYesYes
Getting Your Job Search StartedYesYesYesYes
Getting Stuff Done - Personal DevelopmentYesYesYesYes
High Reliability OrganizationYesYesYesYes
Hiring for Success - Behavioral Interviewing Teams YesYesYesYes
Intrapreneurship YesYesYesYes
Introduction To Neuro Linguistic YesYesYesYes
Inventory Management -The Nuts And BoltsYesYesYesYes
Interviewing Skills (AX061907552X Rev 1)YesYesYesYes
Interpret And Manage Conflict In The Workplace YesYesYesYes
Keyboard SkillsYesYesYesYes
Kickstarting Your Business With Crowdsourcing YesYesYesYes
Learning to Lead (CCT-058)YesYesYesYes
Negotiation Skills (CCT-117)YesYesYesYes
Networking for Success (CCT-020)YesYesYesYes
Understanding Project ManagementYesYesYesYes
Lean Process ImprovementYesYesYesYes
Leadership Skills for SupervisorsYesYesYesYes
Logistics And Supply Chain YesYesYesYes
Making Training Stick YesYesYesYes
Managing The Virtual WorkplaceYesYesYesYes
Marketing And Sales YesYesYesYes
Marketing For Small Businesses YesYesYesYes
Marketing With Social Media YesYesYesYes
Mastering The Interview YesYesYesYes
Managing Across CulturesYesYesYesYes
Managing Difficult ConversationsYesYesYesYes
Managing Pressure and Maintaining BalanceYesYesYesYes
Meeting Management - The Art of Making Meetings WorkYesYesYesYes
Meeting Skills for Leaders (CCT-181)YesYesYesYes
Minute -Taking Skills (20151116) - Ver15YesYesYesYes
Motivating Your WorkforceYesYesYesYes
Negotiating For Results YesYesYesYes
NLP Tools For Real Life YesYesYesYes
Onboarding The Essential Rules For A Successful ProgramYesYesYesYes
Orientation Handbook - Getting Employees Off To A Good Start YesYesYesYes
Performance ManagementYesYesYesYes
Process Improvement With Gap AnalysisYesYesYesYes
Project Management Introduction - IntermediateYesYesYesYes
Project Management Introduction - AdvancedYesYesYesYes
Prospecting For Leads Like A ProYesYesYesYes
Project Management Introduction - FundamentalsYesYesYesYes
Problem Solving and Decision MakingYesYesYesYes
Problem Solving for Teams (CCT-205)YesYesYesYes
Public Relations Boot Camp YesYesYesYes
Public Speaking - Speaking Under PressureYesYesYesYes
Public Speaking - Presentation Survival SchoolYesYesYesYes
Quality Customer Service (CCT-186)YesYesYesYes
Research Skills YesYesYesYes
Risk ManagementYesYesYesYes
Safety In The Workplace YesYesYesYes
Selling SmarterYesYesYesYes
Skills For The Administrative Assistant YesYesYesYes
Strategic Planning YesYesYesYes
Supervisory Skills For The New TrainerYesYesYesYes
Self-LeadershipYesYesYesYes
Secrets to Successful Negotiation YesYesYesYes
Stress Management (CCT-094)YesYesYesYes
Telephone Courtesy and Customer Service (CCT-190S)YesYesYesYes
Telemarketing – Using the Telephone as a Sales ToolYesYesYesYes
The Professional SupervisorYesYesYesYes
Tough Topics - Talking To Employees About Personal HygieneYesYesYesYes
The Art of Delegating EffectivelyYesYesYesYes
Time Management (COT-ST2-S Rev1)YesYesYesYes
Using Activities To Make Training FunYesYesYesYes
Working Smarter - Using Technology To Your Advantage YesYesYesYes
Workplace Ergonomics - Injury Prevention Through ErgonomicsYesYesYesYes
Workplace HarassmentYesYesYesYes
Workplace ViolenceYesYesYesYes
Writing A Business Plan YesYesYesYes
Writing For The WebYesYesYesYes
Writing Business Proposal and Reports (CCT-096)YesYesYesYes
Human Resources Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Employee Dispute Resolution - Mediation through Peer ReviewYesYesYesYes
HR for the Non-HR ManagersYes YesYesYes
Industrial Relations Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Dealing with AbsenteeismYesYesYesYes
Dealing with Incapacity, Performance, Ill health and InjuryYesYesYesYes
Effective Implementation of Employment EquityYesYesYesYes
Industrial Relations Courses OverviewYesYesYesYes
Industrial LawYesYesYesYes
Sales Development Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Developing High Performance Teams.YesYesYesYes
Effective SellingYesYesYesYes
Engaging the ChannelYesYesYesYes
Finance for Non-Financial ManagersYesYesYesYes
Networking SkillsYesYesYesYes
Negotiation SkillsYesYesYesYes
Prospecting and Consultative Selling (B2B)YesYesYesYes
Sales EffectivenessYesYesYesYes
Sales for Non-Sales PeopleYesYesYesYes
Sales Force ManagementYesYesYesYes
Sales Planning and ForecastingYesYesYesYes
Secrets to Successful NegotiationYesYesYesYes
Selling In A RecessionYesYesYesYes
Solution SellingYesYesYesYes
Strategic AwarenessYesYesYesYes
Writing and Winning ProposalsYesYesYesYes

End User Computer Training Courses

Advanced Microsoft Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Excel Dashboards & ReportsYesYesYesYes
Introduction To Excel Programming with VBAYesYesYesYes
Microsoft Excel 2013 Power PivotYesYesYesYes
Microsoft Excel 2016 Power PivotYesYesYesYes
Microsoft Visio 2013 (Level 1)YesYesYesYes
Microsoft Visio 2013 (Level 2)YesYesYesYes
Microsoft Access Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Access 2013 (Level 1)YesYesYesYes
Microsoft Access 2013 (Level 2)YesYesYesYes
Microsoft Access 2013 (Level 3)YesYesYesYes
Microsoft Excel Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Excel 2013 (Level 1)YesYesYesYes
Microsoft Excel 2013 (Level 2)YesYesYesYes
Microsoft Excel 2013 (Level 3)YesYesYesYes
Microsoft Outlook Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Outlook 2013 (Level 1)YesYesYesYes
Microsoft Outlook 2013 (Level 2)YesYesYesYes
Microsoft PowerPoint Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft PowerPoint 2013 (Level 1)YesYesYesYes
Microsoft PowerPoint 2013 (Level 2)YesYesYesYes
Microsoft Word Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Word 2013 (Level 1)YesYesYesYes
Microsoft Word 2013 (Level 2)YesYesYesYes
Microsoft Word 2013 (Level 3)YesYesYesYes
Project Management Computer Courses
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
Microsoft Project 2013 (Level 1)YesYesYesYes
Microsoft Project 2013 (Level 2)YesYesYesYes

Technical Training Courses

Technical Skills
Course Name
Class Training
E-Learning
One On One
Virtual Training
Course Outline
End-User Teams & SharePointYesYesYesYes
Installation, Storage and Compute with Windows Server 2016YesYesYesYes
Microsoft 365 FundamentalsYesYesYesYes
Microsoft 365 Identity and ServicesYesYesYesYes
Microsoft 365 Mobility and SecurityYesYesYesYes
Networking with Windows Server 2016YesYesYesYes
Office 365 Administration & TroubleshootingYesYesYesYes