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Categories

Course Overview

  • Business Skills Courses
  • Call Centre Courses
  • Human Resources Courses
  • Industrial Relations Courses
  • Sales Development Courses
  • Advanced Microsoft Courses
  • Computer Training Courses
  • Microsoft Access Courses
  • Microsoft Excel Courses
  • Microsoft Outlook Courses
  • Microsoft PowerPoint Courses
  • Microsoft Word Courses
  • Project Management Computer Courses

Business/Soft Skills Courses

Call Centre Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Call Centre CoachYesYesYes
Call Centre Help DeskYesYesYes
Call Centre InboundYesYesYes
Call Centre OutboundYesYesYes
TelesalesYesYesYes
General Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Advanced Project ManagementYesYesYes
Advanced Skills For The Practical Trainer YesYesYes
Advanced Writing SkillsYesYesYes
Anger Management - Understanding Anger YesYesYes
Balanced Scorecard BasicsYesYesYes
Basic Business Management - Boot Camp For Business OwnersYesYesYes
Basic Internet MarketingYesYesYes
Becoming a Successful Supervisor (CCT-169)YesYesYes
Building A Brand On Social Media YesYesYes
Building A Consulting BusinessYesYesYes
Building An Online BusinessYesYesYes
Building Relationships For Success In SalesYesYesYes
Bullying In The Workplace YesYesYes
Business Ethics For The OfficeYesYesYes
Business Process ManagementYesYesYes
Business Succession Planning - Developing And Maintaining A Succession PlanYesYesYes
Body Language - Reading Body Language as a Sales ToolYesYesYes
Branding Creating And Managing Your CorporateYesYesYes
Budgets and Managing MoneyYesYesYes
Building Your Self Esteem and Assertiveness SkillsYesYesYes
Building Better TeamsYesYesYes
Business Etiquette (COT-SB5-S Rev1)YesYesYes
Business Writing (COT-SB3-S Rev1)YesYesYes
Business Leadership - Becoming Management MaterialYesYesYes
Call Center Training Sales And Customer Services YesYesYes
Conference And Event ManagementYesYesYes
Conflict Resolution - Dealing With Difficult People YesYesYes
Conflict Resolution - Getting Along In The Work PlaceYesYesYes
Creating A Dynamite Job Portfolio YesYesYes
Creating A Google AdWords CampaignYesYesYes
Creating A Top-Notch Talent Management ProgrammeYesYesYes
Creating A Workplace Wellness ProgramYesYesYes
Creative Thinking And InnovationYesYesYes
Critical Elements Of Customer Service YesYesYes
CRM - An Introduction To Customer Relationship Management YesYesYes
Customer Service Training - Managing Customer Service YesYesYes
Celebrating Diversity in the WorkplaceYesYesYes
Coaching and Counselling - (CTT-199)YesYesYes
Communication Skills for Leaders (CCT-174)YesYesYes
Conflict Management (CCT-175)YesYesYes
Conducting Effective Performance ReviewsYesYesYes
Crisis ManagementYesYesYes
Critical ThinkingYesYesYes
Conquering Your Fear of Speaking in PublicYesYesYes
Coaching and MentoringYesYesYes
Change Management - Change and How to Deal With ItYesYesYes
Creating a Workplace Wellness ProgramYesYesYes
Developing Your Executive Presence YesYesYes
Developing Your Training ProgramYesYesYes
Developing High Performance Teams (20170317)YesYesYes
Developing Positive Assertiveness (CCT-046)YesYesYes
Disability Awareness - Working With People With Disabilities YesYesYes
Dynamite Sales PresentationsYesYesYes
Effective Planning And SchedulingYesYesYes
Effective Presentation Skills (CCT-148)YesYesYes
Encouraging Sustainability And Social Responsibility In Business YesYesYes
Entrepreneurship 101 YesYesYes
Email EtiquetteYesYesYes
Emotional Intelligence Works (CCT- 201)YesYesYes
Employee AccountabilityYesYesYes
Empowerment (CCT-051)YesYesYes
Emotional IntelligenceYesYesYes
Engaging-The-ChanneYesYesYes
Facilitation SkillsYesYesYes
Generation Gap - Closing The Generation Gap In The Workplace YesYesYes
Giving Effective FeedbackYesYesYes
Goal Setting YesYesYes
Getting Your Job Search StartedYesYesYes
Getting Stuff Done - Personal DevelopmentYesYesYes
High Reliability OrganizationYesYesYes
Hiring for Success - Behavioral Interviewing Teams YesYesYes
Intrapreneurship YesYesYes
Introduction To Neuro Linguistic YesYesYes
Inventory Management -The Nuts And BoltsYesYesYes
Interviewing Skills (AX061907552X Rev 1)YesYesYes
Interpret And Manage Conflict In The Workplace YesYesYes
Keyboard SkillsYesYesYes
Kickstarting Your Business With Crowdsourcing YesYesYes
Learning to Lead (CCT-058)YesYesYes
Negotiation Skills (CCT-117)YesYesYes
Networking for Success (CCT-020)YesYesYes
Understanding Project ManagementYesYesYes
Lean Process ImprovementYesYesYes
Leadership Skills for SupervisorsYesYesYes
Logistics And Supply Chain YesYesYes
Making Training Stick YesYesYes
Managing The Virtual WorkplaceYesYesYes
Marketing And Sales YesYesYes
Marketing For Small Businesses YesYesYes
Marketing With Social Media YesYesYes
Mastering The Interview YesYesYes
Managing Across CulturesYesYesYes
Managing Difficult ConversationsYesYesYes
Managing Pressure and Maintaining BalanceYesYesYes
Meeting Management - The Art of Making Meetings WorkYesYesYes
Meeting Skills for Leaders (CCT-181)YesYesYes
Minute -Taking Skills (20151116) - Ver15YesYesYes
Motivating Your WorkforceYesYesYes
Negotiating For Results YesYesYes
NLP Tools For Real Life YesYesYes
Onboarding The Essential Rules For A Successful ProgramYesYesYes
Orientation Handbook - Getting Employees Off To A Good Start YesYesYes
Performance ManagementYesYesYes
Process Improvement With Gap AnalysisYesYesYes
Project Management Introduction - IntermediateYesYesYes
Project Management Introduction - AdvancedYesYesYes
Prospecting For Leads Like A ProYesYesYes
Project Management Introduction - FundamentalsYesYesYes
Problem Solving and Decision MakingYesYesYes
Problem Solving for Teams (CCT-205)YesYesYes
Public Relations Boot Camp YesYesYes
Public Speaking - Speaking Under PressureYesYesYes
Public Speaking - Presentation Survival SchoolYesYesYes
Quality Customer Service (CCT-186)YesYesYes
Research Skills YesYesYes
Risk ManagementYesYesYes
Safety In The Workplace YesYesYes
Selling SmarterYesYesYes
Skills For The Administrative Assistant YesYesYes
Strategic Planning YesYesYes
Supervisory Skills For The New TrainerYesYesYes
Self-LeadershipYesYesYes
Secrets to Successful Negotiation YesYesYes
Stress Management (CCT-094)YesYesYes
Telephone Courtesy and Customer Service (CCT-190S)YesYesYes
Telemarketing – Using the Telephone as a Sales ToolYesYesYes
The Professional SupervisorYesYesYes
Tough Topics - Talking To Employees About Personal HygieneYesYesYes
The Art of Delegating EffectivelyYesYesYes
Time Management (COT-ST2-S Rev1)YesYesYes
Using Activities To Make Training FunYesYesYes
Working Smarter - Using Technology To Your Advantage YesYesYes
Workplace Ergonomics - Injury Prevention Through ErgonomicsYesYesYes
Workplace HarassmentYesYesYes
Workplace ViolenceYesYesYes
Writing A Business Plan YesYesYes
Writing For The WebYesYesYes
Writing Business Proposal and Reports (CCT-096)YesYesYes
Human Resources Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Employee Dispute Resolution - Mediation through Peer ReviewYesYesYes
HR for the Non-HR ManagersYes YesYes
Industrial Relations Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Dealing with AbsenteeismYesYesYes
Dealing with Incapacity, Performance, Ill health and InjuryYesYesYes
Effective Implementation of Employment EquityYesYesYes
Industrial Relations Courses OverviewYesYesYes
Industrial LawYesYesYes
Sales Development Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Developing High Performance Teams.YesYesYes
Effective SellingYesYesYes
Engaging the ChannelYesYesYes
Finance for Non-Financial ManagersYesYesYes
Networking SkillsYesYesYes
Negotiation SkillsYesYesYes
Prospecting and Consultative Selling (B2B)YesYesYes
Sales EffectivenessYesYesYes
Sales for Non-Sales PeopleYesYesYes
Sales Force ManagementYesYesYes
Sales Planning and ForecastingYesYesYes
Secrets to Successful NegotiationYesYesYes
Selling In A RecessionYesYesYes
Solution SellingYesYesYes
Strategic AwarenessYesYesYes
Writing and Winning ProposalsYesYesYes

End User Computer Training Courses

Advanced Microsoft Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Excel Dashboards & ReportsYesYesYes
Introduction To Excel Programming with VBAYesYesYes
Introduction To Microsoft Power BIYesYesYes
Microsoft Excel Power PivotYesYesYes
Microsoft Visio (Level 1)YesYesYes
Microsoft Visio (Level 2)YesYesYes
Microsoft Power BI - Data Analysis Professional YesYesYes
Microsoft Access Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Microsoft Access (Level 1)YesYesYes
Microsoft Access (Level 2)YesYesYes
Microsoft Access (Level 3)YesYesYes
Microsoft Excel Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Microsoft Excel (Level 1)YesYesYes
Microsoft Excel (Level 2)YesYesYes
Microsoft Excel (Level 3)YesYesYes
Microsoft Outlook Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Microsoft Outlook (Level 1)YesYesYes
Microsoft Outlook (Level 2)YesYesYes
Microsoft PowerPoint Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Microsoft PowerPoint (Level 1)YesYesYes
Microsoft PowerPoint (Level 2)YesYesYes
Microsoft Word Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Microsoft Word (Level 1)YesYesYes
Microsoft Word (Level 2)YesYesYes
Microsoft Word (Level 3)YesYesYes
Project Management Computer Courses
Course Name
Class Training
One On One
Virtual Training
Course Outline
Microsoft Project (Level 1)YesYesYes
Microsoft Project (Level 2)YesYesYes